Free Shipping

Shipping Time: 5-10 Business Days

We aim to dispatch all orders from our warehouse within 24 hours, but please allow up to 3 business days during peak periods.

* Shipping time excludes clearance/customs delays (if applicable)

** Shipping times may also be subject to delays due to the current Covid-19 crisis. 

Tracking Number

All items ordered with IDN are dispatched with a tracking number. These details are emailed directly to the email add provided during check out. Orders can be tracked here.

Non-delivery of Orders

A full refund will be granted if a package will not arrive within 60 days from the time of the order. Please visit our Return Policy.


Due to the prevailing spread of COVID19, the IDN dispatch team is taking extra precautions and follow mandated health protocols to make sure items arrive in your doorsteps safely. Shipping timelines may be adjusted, but nothing to worry about, IDN Team will keep in touch with you.